Pavan DBA's Blog

Dear Candidate,

We are looking for IT Professionals for companies based at Hyderabad.

Versant Consulting is one of the budding recruitment consultants based at Hyderabad. We found your skills matching with one of our client”s requirement, hence this mail.

Find below the details:

Company Name – Noetix Software India Pvt. Ltd

URL: http://www.noetix.com/

Company Overview:

Noetix provides instant operational reporting and packaged analytics for Oracle Applications. From our engineers who design and develop innovative technology, to the teams that sell, deliver and support our world-class solutions-our people are our greatest asset. Our profitable growth, dynamic work environment and leading-edge products make Noetix a perfect career choice. More than 1,400 customers worldwide use Noetix”s award-winning technology including: Cummins, Motorola, Starbucks, Toshiba, Welch”s, and Visa. The company is headquartered in Redmond, Wash., with international operations in London and Hyderabad, India.

Job Description:

Sr. Software Support Engineer – India

Opportunity Overview:

If you are innovative, have a passion for technology and want to play an integral part of a growing market in Business Intelligence, Noetix is where you want to be! Our company is seeking a talented and experienced Sr. Software Support Engineer to join our Technical Support team Hyderabad, India. The successful candidate will have a demonstrated ability to understand and diagnose complex technical issues, and to work cooperatively in a team-based customer support environment. Noetix software works with diverse core technologies, including Oracle, Microsoft web services, and Siebel to name a few.

Core Deliverables and Responsibilities:

* Troubleshoots and develops functionally accurate, technical workarounds for complex software and setup errors encountered by customers or field consultants, which are typically escalated from Tier 1 Support Engineers

* Identifies, prioritizes, replicates, diagnoses and resolves user problems in a timely fashion.

* Escalates problems requiring more in-depth knowledge to Tier 3 Engineers in order to meet customer service level agreements

* Liaison with Engineering for prioritization and correction of software bugs or enhancement requests reported by customers or field consultants

* Serve as a mentor to enhance the Oracle technology skills of other Support Engineers, as required

Position Qualifications:

* Excellent oral and written communicator capable of multi-tasking and managing multiple priorities with a high level of accuracy and attention to detail

* 5 + years working experience in providing technical customer support services to diverse populations.

* Development experience in SQL, PL/SQL, Database architecture and optimization techniques is preferred

* Excellent written and verbal communication skills, and ability to work independently as well as on a team

* 5 +years experience with Oracle E-Business Suite with knowledge, either technical or functional, of at least one Oracle ERP module

* Knowledge of one reporting tool (Oracle Business Intelligence, Cognos, Business Objects, Discoverer) is a plus

* Experience in RightNow Technology is preferred

Education / Training:

Bachelor”s degree in Computer Science or Engineering and/or equivalent work experience is preferred.

In case, you are interested in the above career opening with our clients, please forward your detailed resume, with the below details at the earliest.

1. Current Company and Location
2. Total Experience
3. Contact Numbers
4. E-Mail ID’s
5. Current CTC
6. Expected CTC
7. Notice Period
8. Preferred Location
9. Educational Qualification
10. Current Role & Expected Role
11. Reference

We request your immediate response to this email with your skill set mentioned in the subject line.

In case you are not looking out for a change at the moment please do send your latest CV for future updates. We will keep you informed about latest opportunities in our company which suits your profile. Please forward this mail to any of your friends who may be interested in this opportunity and ask them to contact us at the earliest.
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With Winning Regards,
Vivek Kishore Singh
Key Account Manager, Versant Consulting.
Hyderabad – 500004, Andhra Pradesh, India.
Mobile: +91 99 59 369 000 / +91 901 480 46 48
E-Mail: vivek@versantconsulting.net